Support and review
Support for basedIRL
basedIRL is currently in private beta. This page is the public support and messaging-review surface for the product.
Contact support@basedirl.com for support, account access, legal requests, or SMS issues.
Support categories
- Product support and account-access requests.
- SMS delivery, HELP, STOP, START, and consent questions.
- Public legal and Twilio messaging review requests.
For SMS issues
Include the phone number used, the approximate message time, and whether the issue happened during opt-in, delivery, HELP, STOP, or a reply to a basedIRL query.