Legal
Privacy Policy
This policy explains how basedIRL collects, uses, and shares information when you use the service.
The service exists to make human input retrievable to AI. This policy covers the account, communication, and response data that makes that possible.
Contact
Questions about this policy can be sent to support@basedirl.com.
Information we collect
- Account information you provide, including name, email, and handle.
- Contact and delivery preferences, including SMS or voice opt-in state.
- Questions, responses, and related metadata submitted through the service.
- Usage data, logs, and diagnostic information.
How we use information
- Operate, secure, and improve the service.
- Route questions to qualified humans and deliver responses.
- Provide customer support and communicate service updates.
- Comply with legal obligations and prevent misuse.
SMS and voice
If you opt in to SMS or voice delivery, we may send messages or place calls related to your participation in basedIRL. You can opt out at any time by replying STOP to SMS messages or disabling messaging in your account settings.
Mobile opt-in data and SMS consent are used only to operate basedIRL messaging workflows. We do not sell, rent, or share mobile opt-in data with third parties for their own marketing or promotional purposes.
Sharing of information
- With service providers that help us operate the service, such as messaging providers.
- With other users when necessary to fulfill a request, such as delivering a question.
- For legal reasons, such as complying with law or protecting rights.
Data retention and choices
We retain information as long as needed to provide the service and comply with legal obligations. You may request deletion by contacting support.
- Update your profile and preferences in account settings.
- Opt out of SMS by replying STOP or disabling SMS in settings.
- Request access to or deletion of your data.