Public contact surface
Contact basedIRL
This page exists for users, operators, and messaging reviewers who need a public contact path into basedIRL.
For support, legal, or messaging questions, write to support@basedirl.com.
Use this page for
Product support and account-access issues.
SMS consent, HELP, STOP, and delivery questions.
Public legal or Twilio messaging review requests.
What to include
If your note is about SMS delivery, include the phone number used, the approximate message time, and whether the issue was opt-in, delivery, STOP, HELP, or a reply to a query.
If your note is about policy or consent, include the page or flow you were reviewing so we can answer against the right version.